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Extended service agreement - parts and labor - 3 years - on-site - response time: 4 business hours - academic - Veritas Partner Force Program - for NetBackup 5250
Main Specifications | |
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Product Description | Veritas Essential Appliance Support - extended service agreement - 3 years - on-site |
Type | Extended service agreement |
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 3 years |
Response Time | 4 business hours |
Pricing Type | Academic |
Manufacturer Selling Program | Veritas Partner Force Program |
Designed For | NetBackup 5250 |
General | |
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 3 years |
Response Time | 4 business hours |
Pricing Type | Academic |
Manufacturer Selling Program | Veritas Partner Force Program |
Details | |
Service & Support | Extended service agreement - parts and labor - 3 years - on-site - response time: 4 business hours (distance from customer site - 1000 miles) ¦ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday - 6 contacts ¦ Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday - 6 contacts ¦ Technical support - web knowledge base access - 3 years ¦ New releases update - 3 years |
Compatibility Information | |
Designed For | Veritas NetBackup 5250 |